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EXPECTATIONS AND POLICIES

Important Credit Card Information
Effective February 1, 2016, we are no longer able to dispense cash on a credit card sale.  This will affect your ability to tip via credit card.  New laws do allow us to dispense cash on a debit card purchase.  We have requested a debit card pad and hope it is installed soon.

We apologize for any inconvenience.  Though appreciated, gratuity is left up to your discretion and is never assumed.  We do accept your personal check.

Appointments and Cancellations
To ensure you receive your preferred date, time and therapist we recommend booking appointments in advance. Please know that evening and holiday weekend appointments are the most popular. On your first visit, a credit card is required to secure your appointment.

A 24 hour cancellation notice is required. Late cancellations may be subject to a 50% fee. No shows will be charged the full amount of service.

Check In
We recommend arriving 10 to 15 minutes prior to your appointment. This will allow time to fill out any paperwork while relaxing.

Appropriate spa attire will be provided to all guests receiving multiple services. Please leave all valuables at home. Dress for comfort.

Gift Cards
Gift cards and gift certificates are available. Please see home page.

Gratuities
Gratuities are never included in pricing and are at the discretion of our guests based on level of satisfaction. While customary for good service, it is never assumed.

Cell Phones
Please be considerate and place your cell phone in quite mode upon entering the spa.

Health Consideration
Your comfort and well being is our priority. It is your responsibility to voice any health care conditions or concerns or allergies to your therapist.

These should be noted on your treatment form.

Concerns
SIGNATURE STUDIOS SPA therapists are dedicated to providing you with the best treatment appropriate for your needs. If your visit does not meet your expectations please notify us here. Your concerns will be attended to as quickly as possible.